General Sales Conditions

1) SUPPLIER/MANUFACTURER:
GM Savio Srl
Legal Address: Corso Inghilterra 41 -10138 Torino
Working Address: Via Stampatori n. 4 – 10122 Turin – Italy
Tel. 011 19665400
Email: info@gmsavio.com
Email: info@coxy.it

2) PURCHASE ORDER
Orders related to the Products should be sent by the Customer to the Supplier, by e-mail at the following addresses:
info@gmsavio.com
info@coxy.it

3) PRICES 

  • Coxy Cushion – Seat support Naked € 39.00
  • Coxy Cushion – Seat support Double Layer € 56,00
  • Coxy Car – Car Seat Support Standard € 50.00
  • Coxy Car – Car Seat Support Plus € 70.00
  • Coxy Car – Car Seat Support Back&Seat € 90,00
  • Coxy Pet – Cushion MINI cm 50×32 € 32,00
  • Coxy Pet – Cushion MIDI cm 40×40 € 36,00
  • Coxy Pet – Cushion MAXI cm 80×50 € 62,00
  • Coxy Pet – Mat STANDARD cm 100×65 € 95,00
  • Coxy Pet – Mat MAXI cm 122×72 € 130,00
  • Coxy Horse – Saddle Pad Mod. Endurance € 275,00
  • Coxy Horse – Saddle Pad Mod. Gallop € 149,00

The prices indicated are fixed and not subject to any variation; they are inclusive of all costs related to packaging, delivery and VAT.

4) INVOICING

Sales invoices issued by the Supplier will indicate the description of the goods, quantity of products, unit price and total price including VAT and will be issued at Customer’s name. 
The Customer should provide the Supplier with all the data necessary for issuing the invoice: name, surname, address, tax code, delivery address.

5) MAIN FEATURES OF THE GOODS

Coxy Cushion – Seat Support Naked 
Material: Poliester fiber 100%
Dimension: cm 40 x 40 h. 10mm
Weight: gr. 212
Pcs: 1

Coxy Cushion – Seat Support Double Layer
Material: Poliester fiber 100%
Dimension: cm 40 x 40 h. 10mm
Weigh: gr. 360 
Pcs: 1

Coxy Car – Car Seat Support Standard 
Material: Poliester fiber 100%
Dimension: cm 42 x 56 h. 10mm
Weight: gr. 250
Pcs: 1

Coxy Car – Car Seat Support Plus
Material: Poliester fiber 100%
Dimension: cm 42 x 56 h. 17mm
Weight: gr. 400
Pcs: 1

Coxy Car – Car Seat Support Back&Seat
Material: Poliester fiber 100%
Dimension: cm 125 x 45 h. 10mm
Weight: gr. 560
Pcs: 1

Coxy Pet – Cushion MINI cm 50×32 
Material: Poliester fiber 100%
Dimension: cm 50 x 32 h. 10mm
Weight: gr. 260
Pcs: 1

Coxy Pet – Cushion MIDI cm 40×40 
Material: Poliester fiber 100%
Dimension: cm 40 x 40 h. 10mm
Weight: gr. 267
Pcs: 1

Coxy Pet – Cushion MAXI cm 80×50 
Material: Poliester fiber 100%
Dimension: cm 50 x 50 h. 10mm
Weight: gr. 642
Pcs: 1

Coxy Pet – Mat STANDARD cm 100×65 
Material: Poliester fiber 100%
Dimension: cm 100 x 65 h. 10mm
Weight: gr. 978
Pcs: 1

Coxy Pet – Mat MAXI cm 122×72 
Material: Poliester fiber 100%
Dimension: cm 122 x 72 h. 10mm
Weight: gr. 1532
Pcs: 1

Coxy Horse – Saddle Pad Mod. Endurance 
Material: Poliester fiber 100% 
Bamboo fiber
Dimension: cm 95 x 70 h. 10mm
Weight: gr. 1040
Pcs: 1

Coxy Horse – Saddle Pad Mod. Gallop
Material: Poliester fiber 100%
Dimension: cm 98 x 60 h. 10mm
Weight: gr. 1028
Pcs: 1

6) PAYMENT CONDITIONS

a) Bank remittance: at order date acceptance by the Supplier

Addressed to: GM Savio Srl
Bank: Intesa San Paolo 
IBAN: IT15H0306930870100000070044

b) Cash on delivery: payment on delivery

7) FREE DELIVERY
By express courier: DHL
Delivery time: within 1 week from order

8) GUARANTEE
The Supplier guarantees the proper functioning of the products for a period of 5 years from the date of delivery of the products.

9) RIGHT OF WITHDRAWAL

9.1 Within 14 days of good’s receiving date, the Customer has the right to return the goods if not satisfied with his purchase.
9.2 The product must be returned in its original and undamaged packaging.
9.3 The Supplier upon Customer request, will send its courier DHL to collect the goods at the address provided by the Customer. The return costs will be borne by the buyer and will be deducted from the amount paid for the purchase of the product at a flat rate of € 9.50.
9.4 The Supplier will credit the entire purchase amount of the product (net of return costs) to the current account provided by the Customer.
9.5 The withdrawal request must be sent to the Supplier by e-mail, at the address: info@gmsavio.com or info@coxy.it

Withdrawal form
– pursuant to Article 49, paragraph 1, lett. h)
(complete and return this form only if you wish to withdraw from the contract)
– Recipient [Company name and address of the Supplier’s operational headquarters]:
– Hereby I / we (*) notify the withdrawal from my / our (*) sales contract of the following goods / services (*)
– Ordered on (*) / received on (*)
– Name of the buyer
– Customer address
– Customer signature
– Date

– the return of the Products subject to withdrawal must be carried out either in the manner described in point 9.3, or directly by and at the expense of the Customer, by means of a carrier of their choice, and sent to the operational headquarters of the Supplier without undue delay and in any case within 14 days from the date on which he communicated his decision to withdraw from the sales contract. The Supplier will in no case accept returns on delivery;
– the withdrawal may also be applied limited to the individual Products covered by a single sales contract, it being understood that the Customer cannot exercise the withdrawal limited to a part of the single Product purchased;
– all the Products for which the Customer has exercised the right of withdrawal must be intact and in their original packaging, complete in all its parts including the packaging material, any seals affixed, as well as any additional documentation, such as order references, transport documents and so on.
9.6 Once the integrity of the returned Product has been verified, the Supplier will reimburse the Customer for the amount paid only for the Products subject to withdrawal, within 14 days from the day on which he is informed of the Customer’s decision to withdraw from the contract. The refund will be made using the same payment method used by the Customer for the initial transaction.
9.7 The right of withdrawal lapses in the event of a defect in the substantial integrity of the returned goods, and so for example in the event of:
i) lack of external packaging and / or original internal packaging;
ii) documentation attached to the Product;
iii) damage to the Product for reasons other than its transport;
iv) abnormal state of conservation.

In case of forfeiture of the right of withdrawal and in any case if the Customer violates, in whole or in part, the provisions dictated on the subject of withdrawal by these General Conditions, the sales contract based on these General Conditions will remain valid and effective and the Supplier will return the Products unduly returned by the Customer, charging the latter the relative shipping costs.

10) CLAIMS FOR DEFECTS
If the products are flawed, do not comply with the order or as indicated on the accompanying documentation, the Customer will have the right to, alternatively:
i) refuse the products and return them to the Supplier carriage forward, with consequent refund of any price already paid by the Customer;
ii) request the free replacement of defective / defective products with collection and replacement costs charged to the Supplier;
iii) request a price reduction.
From the date of replacement of the products, a new warranty term of further 5 years will start.

11) CANCELLATION OR MODIFICATION OF ORDERS
The order sent can be modified or canceled in its entirety if, at the time of the request for modification or cancellation, the shipment of the Product is still being prepared and, in any case, if the amount has not yet been collected; in this case no cost will be charged to the Customer.
At the time of the request for modification or cancellation, if the Product is already entrusted to the Carrier or, in any case, the amount has been collected, the Customer must exercise the right of withdrawal pursuant to and for the purposes of the previous article 9 of these General Conditions.